The NDIS is changing the way that families are supported in Australia.

The change is a radical one which, ideally, puts the person with additional needs in the centre of the decision-making.

On this page we’ll try to explain it simply for you and then set you on the road to working with the NDIS so that you and your family are able to access funding to help you live the life of your choice.

Is the NDIS available in my area?

The NDIS will commence rollout from 1 July 2016 in parts of NSW and Victoria. Other states will follow and by the end of 2019, the NDIS will have rolled out right across Australia. To find out whether it is already available in your area check this website.

Trial sites are currently in operation across various parts of Australia. If you are in a trial site we would love to hear about your experience. Your story could help other families who are currently preparing for the national rollout.

Introducing the NDIS

The NDIS provides individualised support for people with permanent and significant disability, their families and carers. The NDIS is person-centred meaning that the person with the disability is funded and their needs and desires are central.

The NDIS website has a wealth of information and we highly recommend you become familiar with the content in depth. In particular, the information around eligibility, access and planning are incredibly important.

1800 800 110 8am – 8pm Monday to Friday

There are also helplines for people with hearing and speech loss or who need help with English.

Every Australian Counts

This website aims to ensure that the NDIS delivers properly on its promise to support Australians with disability.

It has a simple explanation of how each step in the process works.

Accessing the NDIS

A formal diagnosis of autism spectrum disorder makes a child eligible for the NDIS.

You must be an Australian citizen or permanent resident or a New Zealand resident who holds a Protected Special Category visa to apply.

Some key concepts in the NDIS

What kinds of supports can be funded?

Assistance with daily life at home
Assistive technology
Increasing social and community participation
Improving relationships
Improving learning
Improving life choices
Finding an keeping a job
Transport to daily activities
Improving daily living skills
Supporting living arrangements

There is a great deal to be done before your first meeting.
Attending one of the many workshops on offer is highly recommended.

Advice for preparing for meetings

  • Don’t go alone
  • Make sure you are well prepared
  • Go to information sessions if you can
  • Call the help line with any questions before
  • Speak to other families
  • Join one of the Facebook NDIS participant groups
  • Have a folder and put in it details about every single thing that you spend money on around disability support
  • Fully prepare the NDIS pre-work pack

It’s important to know: If you don’t agree with the funding package your child is allocated by the NDIS, do not accept it. You can appeal the decision and have the package reviewed.

Useful Websites and Resources

My Choice Matters

My Choice Matters website is managed by the NSW Consumer Development Fund and aims to encourage self-determination amongst NDIS clients. My Choice Matters runs workshops and has an extensive website with a great deal of information on making the NDIS work well for you.

The My Choice Matters Facebook page has all sorts of personal stories.

My Learning Matters

My Learning Matters is an online tool built by My Choice Matters to help you people to get the most out of the NDIS. There are many learning resources available, including these topics.

NDIS Rights
You can find factsheets about your rights under the NDIS here:

NDIS Rights website

NDIS Your Rights Fact Sheets in Easy English